1. Q: Are your spices preservative-free?
┬а ┬аA: Yes, we avoid using any of the preservation extra. The preservation of product is natural at CTM.
2. Q: Do your spices contain artificial colors?
┬а ┬аA: No, we never use Added/Artificial colours to inhance the colours. The original colour of product is assigned to each product.
3. Q: What is the shelf life of your spices?
┬а ┬аA:Self life is vary according to the product, it’s between 8 to 12 months.
4. Q: Are your spices freshly ground?
┬а ┬аA: We restock our products every weak as the stock ends, and serve fresh to our customers.
5. Q: Do you test your spices for quality?
┬а ┬аA: Yes, we have agreally tested our products in lab.
6. Q: Are your spices suitable for daily cooking?
┬а ┬аA: Absolutely, it can use in any of the food you prepare. We have a wide variety of spices.
7. Q: Do you offer combo packs?
┬а ┬аA:Yes, we launch “TRIAL FLAVOR KIT” before some times as it was a public demand and we listen every word of our customers.
8. Q: Can I gift your spice products?
┬а ┬аA: Our spices are very premium and it can gifted to yours love onces as a gift.
9. Q: Do your spices come in eco-friendly packaging?
┬а ┬аA:We ensure that every packet has secure it’s freshness as we try to make packing more perfect.
10. Q: Are your spices handpicked?
┬а ┬а A:Yes, we use the raw material which are perfect for our premium products as well as it is handpicked.
11. Q: Do you manufacture your own spices?
┬а ┬а A:Yes, we have own manufacturing unit and we own manufacture our products.
12. Q: Are your spice blends traditional?
┬а ┬а A:You can visit Our Process page to know our quality work.
13. Q: Do you sell single spices or only blends?
┬а ┬а A: Currently, we sells only masalas/blends but in future we are working to sell raw materials ex. Cloves, Cinnamon.
14. Q: Can I use your spices for restaurant cooking?
┬а ┬а A: Absolutely you can use our premium products to make delicious and a food without chemicals and can attract yours visitors.
15. Q: Are your products lab-tested?
┬а ┬а A:Yes, our all of the products are lab tested.
16. Q: Do you add salt in spice mixes?
┬а ┬а A: The situation may vary for all the spices to know accurate information you can contact us by using name of the product.
17. Q: Are your spices spicy or mild?
┬а ┬а A:As the spicy taste all cannot comfortable with so we make products mild, since if you want spicy so we have Lavangi Mirchi Powder you can add according to you need.
18. Q: Can children consume your spices?
┬а ┬а A: Majority the answer is yes, children can consume it as it’s has no additional addictives.
19. Q: Are your spices oil-free?
┬а ┬а A:This vary on spices-to-spices, you can contact us for information.
20. Q: Do you offer trial packs?
┬а ┬а A: We have occasionally launch TRIAL FLAVOR KIT on public demand it has all 12 masalas for trial.
21. Q: How should I use spice blends?
┬а ┬а A:This depends on yours tastebuds as how much you required.
22. Q: Do you provide usage instructions?
┬а ┬а A:If you required we can help you at yours needs only fill the form of customer inquiry
23. Q: Can I use your masala for marination?
┬а ┬а A:Our powders are suitable for marinations.
24. Q: Are your spices suitable for vegetarian dishes?
┬а ┬а A:Our all of the product are vegitarian and can use for veg as well as non-veg.
25. Q: Can I use them in non-veg dishes?
┬а ┬а A: Absolutely you can use our masalas for wide cuisine.
26. Q: Do you have low-spice options?
┬а ┬а A:All connot affort a high price so we are trying for extension as we launch Classic Series and extension of Special Series.
27. Q: Are your spices suitable for global cuisines?
┬а ┬а A:It may depends on the type of dishes you made/prepare.
28. Q: Do your spices enhance aroma?
┬а ┬а A:The aroma for our spices end till it last, and has very satisfying aroma.
29. Q: Can I use them in snacks?
┬а ┬а A:our signature product Kolhapuri Ghati Masala has used in Vada pav as dry chutney, you can also try it.
30. Q: Are your spices ready-to-use?
┬а ┬а A:Yes, our spices include all. You needs to put turmeric and salt if you needs extra.
31. Q: Do you provide recipes with your products?
┬а ┬а A:Yes, we has a strong presence on social media you can check our YouTube channel for regular recipes
32. Q: Can I mix different spice blends together?
┬а ┬а A:If you like the way to mix so you can purchase single-single and add each other at your home.
33. Q: Do your spices require roasting before use?
┬а ┬а A:To enhance the fragrance you can mild roast it on your pan.
34. Q: Are your spices beginner-friendly?
┬а ┬а A:Yes, because we provide quality products as well as teach you how to use it on our channel.
35. Q: Can I use your spices in fast food recipes?
┬а ┬а A:Yes, you can use it in fast foods like Vada pav, etc……
36. Q: Do your spices improve taste instantly?
┬а ┬а A:Our products has a quality taste and after using it, it can make yours food better.
37. Q: Are your spices based on Maharashtrian recipes?
┬а ┬а A:Yes, majority of our spices are based on Maharashtrian taste/recipes. But we offer other options too like Mirchi Powder, Dhaniya jeera powder or customised.
38. Q: Do you offer regional spice blends?
┬а ┬а A:Since if you want according to you, we can customise. You can visit our Create page
39. Q: Can I use your masala in curries?
┬а ┬а A:Yes, they are perfect for using in curries.
40. Q: Do you offer festival special packs?
┬а ┬а A:We launch offers, special packets all over the year.
41. Q: How do I choose the right spice for my dish?
┬а ┬а A:You can ask it to our team to know accurate information on any way of contacting us
42. Q: Do you provide product recommendations?
┬а ┬а A:Yes, we provide products recommendations for a person who is unable to purchase/choose but want to purchase.
43. Q: Can I reorder products easily?
┬а ┬а A:Yes, you can request for a same products which you place order last time.
44. Q: Is your website mobile-friendly?
┬а ┬а A:Definitely, we have focused on our mobile users more and our website is mobile-friendly.
45. Q: Can I save products for later purchase?
┬а ┬а A:Yes, you can use Wishlist to save products which you like and want to purchase later.
46. Q: Will I receive order confirmation?
┬а ┬а A:Yes, you will receive mail by our official website and confirmation for orders via WhatsApp by our team.┬а
47. Q: Can I cancel my order before shipping?
┬а ┬а A:After placing a order you have 30 minutes to cancel, incase you loose the timelimit so it depends on our associate to want to take actions.
48. Q: Do you offer express delivery?
┬а ┬а A:Yes, we offers Express/Speed post/Standard types of delivery. If you needs it faster you have to pay extra delivery charges.
49. Q: How can I contact customer support?
┬а ┬а A:You can contact us via contact us. One of our team member will help out your case.
50. Q: How quickly do you respond to queries?
┬а ┬а A:We has automatic reply system with the help of AI, since some issues needs human control so it’s take 10-15 minutes to join an human to handle the case.
51. Q: Are your prices affordable?
┬а ┬а A:Our products has a premium quality so the price may be higher than market you purchase.
52. Q: Do you provide invoices with orders?
┬а ┬а A:Yes, we provide invoice with orders via mail due to as a matter of proff you purchase.
53. Q: Are there any hidden charges?
┬а ┬а A:No, we never charged any extra than expected i.e. hidden charges. We inform to customer before adding any charges due to transparency.
54. Q: Do you offer cashback offers?
┬а ┬а A:Yes, on our shopping website “ctmspices.shop” we offer cashback.
55. Q: Can I apply coupon codes?
┬а ┬а A:Yes, at a time of checkout you can add any cuppon code which is officially given by authority/associate.
56. Q: Do your prices change frequently?
┬а ┬а A:No, we try to keep same rates to avoid confusion but it can be high if market rate increase. But it’s rare.
57. Q: Do you charge shipping fees?
┬а ┬а A:We plays campaign for shipping charges as some got free shipping, contact us to know your shipping charges accurately (if applicable).
58. Q: Is Cash on Delivery available?
┬а ┬а A:Yes, on public demand we started Cash on delivery (COD).
59. Q: Do you offer festive discounts?
┬а ┬а A:Garunteed, we always offer festival offers/discount or cuppon.
60. Q: Are bulk orders available at lower prices?
┬а ┬а A:You needs to fill form at Bulk inquiry page or mail us on b2b-trade@cookingticketmarathi.co.in, one of our team member will contact you.
61. Q: Do you deliver across India?
┬а ┬а A:Yes, we ship all over world (National and international both)
62. Q: Do you deliver to remote areas?
┬а ┬а A:Yes definitely, we deliver at every corner of world and remote areas too.
63. Q: How do you pack your products?
┬а ┬а A:We pack at refill package, you can store it in your air tight containers.
64. Q: Can I track my order?
┬а ┬а A:Yes, you can track your orders via out Track order page by entering your order ID/mail/Docket ID provided by our official mails.
65. Q: What if my order is delayed?
┬а ┬а A:We use highly good agency of logistics it’s rare to delay and no longer time needed then expected. If it take longer time so ping us on helpdesk-support@cookingticketmarathi.co.in
66. Q: What if I receive the wrong product?
┬а ┬а A:We take care that every customer got right product they order but incase, we will replace it.
67. Q: What if my product is damaged?
┬а ┬а A:If you received damaged shipment you can mail us on feedback@cookingticketmarathi.co.in so we look into further actions/matter.
68. Q: Do you verify addresses before shipping?
┬а ┬а A:We always follow our given parameters, customer needs to give proper address, product list, notes. If any mistake on customer side FINE WILL BE HELD.
69. Q: Can I schedule my delivery?
┬а ┬а A:Yes, at a time of order you can schedule your time/day/date for delivery.
70. Q: Do you ship on weekends?
┬а ┬а A:This question based on logistics, but we available 24/7 and if logistics too available so we try to dispatch on weekends.
71. Q: Can I create an account on your website?
┬а ┬а A:Yes, to make easy process by customer we keep options to create yours own account and handle all matters at one place.
72. Q: Is it necessary to create an account to order?
┬а ┬а A:No, you can order guest but it is better to open account and order to keep smooth actions.
73. Q: Can I update my account details?
┬а ┬а A: Yes, you can edit your own account details frequently if you want to change your information.
74. Q: Do you store my payment information?
┬а ┬а A:We follow Privacy policy strictly and we keep all your data safe by limited only till athority or order purpose.
75. Q: Can I check my order history?
┬а ┬а A:Yes, you can visit your account or check your mail. We sent confirmation of your order you get history easily.
76. Q: Will I receive promotional emails?
┬а ┬а A:To received promotional mail it depends on you, if you want to receive so you can join our newsletter.
77. Q: Can I unsubscribe from emails?
┬а ┬а A:Yes, you are free to unsubscribe at your choice. Only reply with “shutdown newsletter” at same email you received.
78. Q: Do you offer referral programs?
┬а ┬а A:Yes, we offer referral program. If you want so you can join it and start earning.
79. Q: Do you have a loyalty program?
┬а ┬а A:Yes, we has loyalty program for our dear customer.
80. Q: Can I give feedback on products?
┬а ┬а A:You can give feedback us by fill the form on Feedback page or mail us on feedback@cookingticketmarathi.co.in
81. Q: Do you display customer reviews?
┬а ┬а A:Yes, you can view our review and we display it for customer to increase trust/transparency.
82. Q: Can I rate products on your website?
┬а ┬а A: Definitely, you can visit product page and give your valuable feedback.
83. Q: Do you respond to customer reviews?
┬а ┬а A:Yes, we always value customers thoughts and respond their mails.
84. Q: Are your spices popular among customers?
┬а ┬а A: Kolhapuri Ghati Masala is one of our signature product and we known for it in the market and customers.
85. Q: Do chefs use your spices?
┬а ┬а A:Yes, our spices are used by homemakers as well as chefs in the restaurant.
86. Q: Do you collaborate with influencers?
┬а ┬а A:Yes, we run campaigns for influencer. You can register on our affiliate page so our team can connect you.
87. Q: Are you active on social media?
┬а ┬а A: Definitely, we are always active on social media. To get live update follow us.
88. Q: Do you share recipes online?
┬а ┬а A:Yes, visit our YouTube channel for regular recipes.
89. Q: Do you upload cooking videos?
┬а ┬а A:Yes, to view tutorials please check our YouTube channel.
90. Q: Can I tag your brand on social media?
┬а ┬а A:Yes, you can tag us on Instagram at @cookingticketmarathi with your reviews and love.
91. Q: What makes your brand unique?
┬а ┬а A:Our consistency of truth make us unique brand.
92. Q: Do you support local farmers?
┬а ┬а A:Yes, we support farmers which are localy available.
93. Q: Are your spices based on traditional methods?
┬а ┬а A:We use all traditional methods as well as we use dannka (рдбрдВрдХ) to blends, you can view Our Process page.
94. Q: Do you create new spice blends?
┬а ┬а A:Yes, we are in fond of creating something new and this time we have gave chance to our customers to customized .
95. Q: Is your brand growing rapidly?
┬а ┬а A:As growing trust of our growing customer make growth of our brand rapidly.
96. Q: Can I become a distributor?
┬а ┬а A:For this you can fill the form on our Bulk enquiry page, our one of team member will contact you.
97. Q: Do you offer franchise opportunities?
┬а ┬а A: Please mail us your records on b2b-trade@cookingticketmarathi.co.in incase, you selected by our team so we will inform to you on same mail.
98. Q: Do you export your products?
┬а ┬а A:This based on conditions, for more information Contact us.
99. Q: Can I visit your production unit?
┬а ┬а A:No, we currently available for only online purchase but we are trying to expand this.
100. Q: Why should I choose your spices?
┬а ┬а ┬аA:You have to choose our spices, if you want to try quality foods.