Frequently Asked Questions (FAQs)
1. Q: What makes CTM spices authentic?
– A: Our spices are sourced directly from local farmers and suppliers to ensure authenticity and quality.

2. Q: How do I store my spices to maintain their flavor and aroma?
– A: Store your spices in a cool, dry place, away from direct sunlight and moisture.

3. Q: Can I cancel or modify my order?
– A: Please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.

4. Q: How long does shipping take?
– A: Shipping times vary depending on your location. Please refer to our Shipping Policy for details.

5. Q: Are CTM spices suitable for people with dietary restrictions?
– A: Yes, our spices are vegan-friendly and gluten-free. However, please note that they are processed in a facility that also handles other ingredients.

6. Q: How do I track my order? 

– A: You will receive tracking information via email once your order has shipped as that you can check on our Order Tracking page

7. Q: Can I return or refund a product?
– A: Please refer to our Return and Replacement Policy for details.

8. Q: How do I pay for my order?
– A: We accept Net Banking, Online Payment, and BHIM/UPI.

9. Q: Is my personal and payment information secure?
– A: Yes, our website uses industry-standard encryption to ensure your information is secure.

10. Q: How do I contact CTM’s customer support team?
– A: You can reach us at helpdesk-support@cookingticketmarathi.co.in or through our website’s contact form.

11. Q: Do you offer any discounts or promotions?
– A: Yes, we occasionally offer discounts and promotions. Follow us on social media or sign up for our newsletter to stay updated.

12. Q: Can I purchase CTM spices in bulk?
– A: Yes, we offer bulk purchasing options for businesses and individuals. Please contact our customer support team for more information.

13. Q: Are CTM spices available in stores?
– A: Currently, our spices are only available online through our website.

14. Q: How do I know which spices to choose?
– A: We offer a variety of spice blends and individual spices. You can browse our product categories or contact our customer support team for recommendations.

15. Q: Do you ship internationally?
– A:  Yes, We ship in India as well as In Different countries (Domestic & International). However, Rates and dilivery times according your address

16. Q: Can I use CTM spices for commercial purposes?
– A: Yes, our spices are suitable for commercial use. Please contact our customer support team for bulk ordering and pricing information.

17. Q: How do I know if a product is in stock?
– A: Product availability is indicated on each product page. If a product is out of stock, you can contact our customer support team to inquire about restocking.

18. Q: Can I change my delivery address after placing an order?
– A: Please contact our customer support team as soon as possible, and we’ll do our best to accommodate your request.

19. Q: Do you offer any recipes or cooking tips?
– A: Yes, we’re also YouTubers! Subscribe to our YouTube channel for recipe videos, cooking tips, and more.

20. Q: How do I reset my password?
– A: You can reset your password by clicking on the “Lost your password?” link on our login page and following the instructions.